Why Managers Should Build A Culture of Trust at Work

Trust culture at work is one important thing many leaders in the workforce fail to achieve, and they end up losing valuable employees for themselves. Trust can’t be bought, however, it can be earned, and that’s why it is an important topic that can’t be completely ignored.

I remember working with a boss of mine a while back. He would always ask me to discuss my ideas with him prior to starting any task. While it was normal to always reach out before making drastic decisions, it became a thing I dreaded. I couldn’t lift a pen without my boss asking me what I was about to do. The level of micromanagement by my boss made my work difficult for me, and I had to end it because it was clear he had no trust in his employees.

And just like me, many others will agree to the same situation of poor trust culture in their various workplaces. It is a situation that is overdue for discussion and needs to be attended to unless organizations could lose the best of talents before they realize it.

There are so many benefits of having a culture of trust in the workplace and there are different steps to take when creating a culture of trust in the workplace. We will discuss all of these in this article.

Benefits of Trust Culture

There are so many reasons why a culture of trust in the workplace is important to both leaders and their employees. Let’s look at some of them:

• • Increased Productivity: Because employees have autonomy over their work, they can perform better than usual. They can put in their best work knowing that they have control over their jobs. They become more productive and engaged with their tasks which is a great opportunity for growth.
  • Increased Creativity: No one likes to be micromanaged and when they are, they can only do a little in their jobs with little to no creativity and innovation. Innovative ideas can be achieved when workers feel that their employers trust them to do a good job and will support their decisions in the long run. If building a culture of trust in the workplace is your goal as a leader, you’ll end up with so many creative ideas from your employees.
  • Reduced Turnover Rates: Like we previously discussed at the beginning of this article, a company without a culture of trust in the workplace will lose valuable employees all the time. But creating a culture of trust in the workplace will help to increase retention rates, therefore reducing the number of employees that leave because they feel their employers can’t trust and value them.

How to Build Trust Culture

Building a culture of trust in the workplace is not always an easy task but it is achievable. There are several things you can do to ensure that your employees feel safe and valued during their tenure with you. These include:

• • Communicate always: The first step to creating a culture of trust in the workplace is to ensure that the communication between you and your employees is solid enough. You should always inform them of what your expectations from them are.
  • Practice autonomy: Autonomy is the practice of giving employees the right to decide how they want to perform daily tasks. While it’s important to communicate your expectations, it’s also equally necessary to ensure that you are not micromanaging your employees. You should give them the freedom to decide how best to do their jobs and trust them to make the right decisions.
  • Delegate tasks: Another important thing you must do when building a culture of trust in the workplace is to ensure that you share tasks with your employees. We understand that the fear of having to allow another person to handle a task as a leader is difficult sometimes. But that’s the main purpose of trusting them to do the job well. You should support them and give them feedback when necessary.

Other steps include:

• • Listen to your employees and their ideas.
  • Appreciate them for their work well done.
  • Be fair and transparent with your decisions and make them with empathy.
  • Encourage feedback from your employees.

Trust culture is important to build an engaging and collaborative work environment. Leaders are advised to work on trusting their employees with daily tasks and work projects to build a successful organization.

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