Pre-Pandemic Pursuits—Amazon’s Five-Day Office Mandate Announced

Discarding all the discourse about the pros and cons of hybrid work, Amazon has set its sights on a five-day office mandate that will have workers back at their desks for the full work week next year. Amazon’s return-to-office plan has created a stir among employees and outsiders alike as many had expected the top tech firms to remain on the middle ground in terms of the post-pandemic work culture. 

Now, CEO Andrew Jassy has asked all Amazon workers to prepare to follow the five-day office rule, eroding some of the good faith that the employer had built up with its workers. 

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Amazon Announces Five-Day Office Mandate for Employees

Amazon CEO Jassy announced the company’s return-to-office plan via a post on the company’s website. It began with a lengthy discussion of the progress the company has made over the last few years and how the culture of the company has been a critical part of its success. 

“We want to operate like the world’s largest startup. That means having a passion for constantly inventing for customers, strong urgency (for most big opportunities, it’s a race!), high ownership, fast decision-making, scrappiness and frugality, deeply-connected collaboration (you need to be joined at the hip with your teammates when inventing and solving hard problems), and a shared commitment to each other,” he explained, setting up the context for why in-person work was right for Amazon. 

According to Amazon’s five-day office mandate, employees will no longer be at liberty to work remotely two days a week and will instead be expected to come into the organization for all five working days. In certain extenuating circumstances, an employee may be able to seek permission to work from home but this will no longer be the standard mode of work. Those who need to work remotely will have to have a Remote Work Exception approved by their team leaders.

Amazon’s in-person work plans also indicate that they will return to assigned desk arrangements where they were previously available, but locations with agile desk arrangements pre-pandemic will continue with the same system. These details make it very clear that the organization is committed to returning to the exact work conditions that were once followed by the organization. Amazon’s five-day office rule will go into action on January 2, 2025, giving workers some time to make accommodations to adhere to the new regulations. 

Amazon’s Reorganization Strategy Accompanies the Return-to-Office Plan

Along with the five-day office rule, Amazon has also started looking into increasing the ratio of individual contributors to managers by 15%, which will help them reduce the number of managers in the organization. The company feels that the number of managers in the organization has added too many additional layers that often lead to a delay in decision-making. 

CEO Jassy believes that increasing the number of individual contributors who focus on performing specialized work will “increase teammates’ ability to move fast, clarify and invigorate their sense of ownership, drive decision-making closer to the front lines where it most impacts customers (and the business), decrease bureaucracy, and strengthen our organizations’ ability to make customers’ lives better and easier every day.”

Amazon has been very vocal about its support for in-person work. The company saw resistance from workers when it announced its three-day office mandate back in February 2023. Multiple work trends like quiet vacationing and hushed hybrid work show just how much employees stand against returning to work but employers do not believe that hybrid models are ideals. 

Businesses like PwC are going so far as to monitor employees’ location data to guarantee that workers return to the office on mandated days, which shows just how poor the relationship is between employers and employees currently. The trend of layoffs has also put employees on edge. 

While many have threatened to quit their jobs if hybrid work is taken away from them, we’ll have to see how Amazon’s workers in particular respond to the extreme five-day mandate. Most workers will likely choose to return to work as instructed, but unhappy workers can be very counterproductive to the goal of showcasing “a shared commitment to each other.”

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