Does rule-breaking by frontline service employees help build a genuine relationship with customers by adding a human touch to service? And can it ultimately be a […]
New York State has new requirements for employers to accommodate breastfeeding workers to express milk for up to three years following the birth of a child, […]
Employers may find it easier to win legal battles against federal agencies, based on the U.S. Supreme Court’s unanimous ruling in two cases consolidated into one […]
New York City issued its final rule regulating the use of automated employment decision tools (AEDTs) in hiring and announced that enforcement of the law will […]
California continues to take steps to regulate the burgeoning use of artificial intelligence, machine learning, and other data-driven statistical processes in making… Source: New feed 2
How can employees rebut performance reviews they disagree with? Can a night-shift worker be compensated for time spent at jury duty? SHRM President and CEO Johnny […]
More than 28 million adults in the U.S. are addicted to alcohol—and odds are HR professionals have employees dealing with this disease. Learn more about the […]
A reduction in IT spending is occurring at a time when HR organizations are being asked to fill gaps in productivity and efficiency—gaps that have increased […]