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Frequently Asked Questions
What is a background check?
A background check reviews relevant records and information to help employers make informed hiring decisions. Depending on the services requested, this may include criminal record searches, identity and address information, motor vehicle records, and other appropriate screening services.
How long does it take to get results?
Turnaround times vary depending on the type of screening and the jurisdictions involved. Many searches are completed quickly, while county court searches and other records may require additional time. We work to provide results as promptly as possible without sacrificing accuracy.
What screening services do you offer?
We offer criminal background checks, motor vehicle records (MVRs), drug testing, address and alias searches, and electronic applicant onboarding through SBS EZyApp. Screening services can be tailored to meet your organization’s hiring needs.
Is the information you provide accurate?
We use reliable, verified sources and established screening procedures to provide accurate and up-to-date information. When appropriate, records are researched directly through courts and other authoritative sources.
Are background checks legal?
Yes. Employers may conduct background checks for legitimate employment purposes, provided applicable federal, state, and local requirements are followed. Employment background checks are generally subject to the Fair Credit Reporting Act (FCRA), including requirements involving disclosure, authorization, and certain applicant rights.
Do you offer drug testing?
Yes. SBS provides drug testing through a nationwide network of collection sites. Tests can be ordered through the same system used for background screening, with electronic status updates and results.
How does SBS EZyApp work?
SBS EZyApp allows employers to send applicants a secure electronic invitation to provide the information and authorization needed for a background check. The process is completed remotely, helping reduce paperwork and data entry.
Do you provide motor vehicle records?
Yes. SBS provides motor vehicle record (MVR) searches to help employers evaluate driving history when driving is relevant to the position..
Can you search an applicant's previous names or aliases?
Yes. Our SBS Address and Alias Scan can identify address history and names associated with an applicant’s identifying information, helping employers determine which names and jurisdictions may be appropriate to search.
Do you require a long-term contract?
No long-term service commitment is required. SBS clients complete a user agreement as required for access to consumer reporting services and may order screening services as needed.
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