Ineffective complaining can harm the collective mood, individual relationships and organizational culture. But effective complaining, researchers say, can help manage risks, provide early red flags, uncover opportunities for growth and change, and even boost relationships and well-being. Here we’ll explore why employees complain, when and how it can be constructive or destructive, and offer some practical tips for managing destructive complaints and harnessing the constructive ones.
Source: New feed 2