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California Updates Regs For Using AI in Employment Decisions
April 14, 2023Is Coaching the Missing Component in Employers’ Well-Being Strategy?
April 17, 2023Viewpoint: Should You Let Employees Break the Rules to Make Customers Happy?
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Does rule-breaking by frontline service employees help build a genuine relationship with customers by adding a human touch to service? And can it ultimately be a key differentiator at your organization and enhance customer loyalty?
Source: New feed 2
