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Ask HR: Are Resumes and Cover Letters Obsolete?

With all the changes created by the global coronavirus pandemic, are employers rethinking the job application process? And if someone misses out on a job opportunity, how can he or she make sure to be considered when a new position opens up? SHRM President and CEO Johnny C. Taylor, Jr., SHRM-SCP, answers these questions as part of a weekly column for USA Today.
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